Help - Search - Members - Calendar
Full Version: COMET Repair Services
Flexbeta > General > General > Things in General
mmoseley
Anybody want to hear something funny? blink.gif

My laptop broke 11 days ago, so i took it back to COMET for repair (the laptop is only 9 moths old and is covered by warranty and insurance i brought for it). I have rang up 3 times now to see what is going on with the repair.....

1st time: women was really rude!
2nd time: laptop not even been looked at
3rd time (tonite) lost details on computer!

And i also had a job number which was invalid because COMET wanted 7 digits and i had 6!

I also...emailed them (no reply)....

This is the 3rd time it has been in now for repair....and to top it off....listen to this....

I went into store today to complain and no customer service manager was in, the store manager was just about to go home ( headhurts.gif my fault because?) and the sales manager doesnt deal with customers!!! realmad.gif

I couldnt believe it, and get this, i asked the young lady behind the desk what the policys are for repairing a product and...she couldnt tell me...she didnt know!!!! mfr_lol.gif

Im not the type of person to loose his temper but this one really got me ANNOYED

COMET = Waste Of Space!
Sorry for rambling on but i need to get my anger out!!! sigh.gif
Lee_Mann
QUOTE
sales manager doesnt deal with customers!


Haha that doesn't seem right. They will go down if all their service is like that, customer service first all the time, or your dead in business. 1 lose sale isn't much, but bad service and you get not only one customer gone you get them tell others, like whats happening now smile.gif they will lose for then your business
Singh400
Just ask for you money back and buy summat else. In cases like these, theres not much else you can do apart from hassling them.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2008 Invision Power Services, Inc.